Billing Frequently Asked Questions
When will my Spring 2021semester E-bill statement be available?
Your E-bill statement will be available online on or around December 8, 2020. Due to the change to Total remote classes. A new updated statement will be available on as soon as possible. Students with original Spring 2021 room and board charges will have an deadline extension once a the new statement is available.
E-Billing notifications are automatically emailed to Student's Goucher email address if registered for classes. Parents and any other bill payers who have been granted access by the student to billing information will also receive email notifications.
How do parents or other bill payers get set up to receive E-Billing?
Your student must grant you access to receive E-billing statements.
Have your student go to www.goucher.edu/ebilling and click on "Student Granting Access To Others" for instructions on granting you access to e-billing and making online payments. once you have been granted access, you will receive an email from goucher webpay with a temporary password that you will need to change as soon as possible to a permanent password. You should also submit a "Security Question response" that will allow you to reset your password should you forget it in the future.
How can I estimate my balance due?
Use the Undergraduate worksheet to calculate your balance using the Billing Worksheet.
When is my Spring 2021 semester bill due?
Spring 2021 Balance Due Date
Spring 2021 statements for students that were originally planning to take classes remotely, (Statement will not be adjusted) the payment is due on 1/8/21.
Due to the change to all remote classes, expected Spring 2021 residential students will be provided with a new updated Spring 2021 statements asap with an extended due date. Your account must be updated by Financial Aid due to change in the Cost of Attendance before a statement can be created.
How can I pay my balance due?
We encourage online (real-time) payments but also accept paper checks and wire transfers as payments. Student Administrative Services office is temporarily working remotely due to the virus. Payments cannot be made in person at this time. Student Accounts is located in the Dorsey Center with regular business hours (8:45-5, M-F). Please include your student's full name on all checks. Checks may be dropped off in the drop box (outside SAS office door) at any time. For more payment instructions visit payment options.
Do you offer a monthly payment plan for the Academic 2020 - 2021 year
Goucher offers a monthly tuition payment plan through CASHNet. Payments for these plans are due to Cashnet, not to Goucher and are interest free. Semester plans have a $35 enrollment fee and are either 5, 4 3 or three month plans. Your Goucher statement will show a payment / credit for the entire amount of your semester plan amount, even though you won't have paid that entire amount yet. The UG Billing Worksheet can help you get a good starting point, and then the plan amount can be adjusted after you receive your Spring statement. All plan enrollments must be submitted online. For information /enroll click here. If you have any questions about the plan, call higher one at 1-877-821-0625.
Can I pay my bill with my credit card?
Goucher does not accept credit card payments for undergraduate tuition account payments. However, through a monthly payment plan partner, CASHNet, a credit card processing service is offered for Goucher College. Please note that they will charge you a fee based on the amount charged. For more information contact CASHNet at 877-821-0625.
What happens if I am paying my balance with financial aid loans or a tuition payment plan and the funds have not yet been credited to my account?
Payment with Financial Aid
If paying the Spring balance with financial aid (including loans) please make sure all required documentation has been submitted to the Financial Aid office. Students may check the status of their financial aid at www.goucher.edu/netpartner - log in and then click on 'Documents'. Tuition payment plan annual contract amounts will be credited on the Spring statement once the plan has been set up and activated through CASHNET. A $200 late fee is charged if payment is not arranged by the January 8, 2021 deadline.
Can my 529 College Savings account payment be sent directly to Goucher College?
529 College Savings
Yes, mail checks to Goucher College, Student Billing, 1021 Dulaney Valley Road, Baltimore, MD 21204. The check should either reference the student's full name or Goucher ID number. Please review with your 529 plan their specific disbursement process and processing time. 529 Payments are expected by the due date. Please provide proof of disbursement request (email email@example.com) if payment is delayed.
What does a ($-) negative balance on my statement represent?
Negative Balance Statement
A negative balance on your statement indicates a credit balance on the student account. This credit may be transferred from your student account to your student OneCard (Tuition payment plan credits are excluded from being transferred to the OneCard until the Tuition payment plan contract is paid in full). Credit balances at the end of the term will be carried over to the next term unless a refund is requested in writing or the student is no longer attending.
What is a tuition overload charge on my spring statement?
Students taking more than 18 credits during a semester are charged ($1,570) for each additional credit. Tuition charges will be finalized after the end of the add/drop period (2/14/21). Courses withdrawn after that date will not impact the tuition charge, unless the student withdraws from all courses by the 5th week of classes. Refund Policy
What happens if my account is delinquent?
A student whose billing account is delinquent will be denied the privileges of registering, attending classes, living in the residence halls, obtaining transcripts/diploma and using college facilities. A transcript of a student's record will not be released if any of the student's accounts are in arrears, whether or not the student is currently enrolled. Please contact the Billing Office as soon as possible if you need to discuss billing issues (firstname.lastname@example.org)so we can assist you.
What meal plan will be charged on my statement?
Meal Plan Charge
Please submit your meal plan request to Residence Life at www.goucher.edu/mealchange. First-year students will be required to maintain the 19 meals per week meal plan. Review your Student Account Statement to confirm your accurate meal plan. Students should monitor their meal plan use because meals and Dining Dollars expire at the end of each semester.
Is Health Insurance required?
Health Insurance Requirement
Yes, all full-time students must be covered by Health Insurance. Only new students will be charged for the Health insurance on the Spring 2021 Statement. The Health Insurance information will be mailed to all full-time students and will include instructions on how to waive the insurance online. All Health Insurance waivers must be submitted online by the January 31, 2021 NO EXCEPTIONS.
Can I pay for Health Center incidental charges (i.e. dispensed medication) using my OneCard?
Health Center Incidental Charges
Yes, you can add gopher bucks to your OneCard at www.goucher.edu/OneCard to pay for these and other items listed on the OneCard website.
What is the Student Activity Fee?
Student Activity Fee
This mandatory fee covers the cost of activities provided by the Student Government Association (SGA) and student clubs on campus. It is charged to all full-time undergraduate students.
What is the Tuition Refund Insurance Charge?
Tuition Refund Insurance Charge
All full time UG students will have tuition refund insurance coverage at a cost of $184 per semester for both fall and spring. If students do not want this coverage, they should waive it at www.tuitionprotection.com/goucher by the January 31, 2021 deadline. NO EXCEPTIONS to the deadline. The charge will then be removed from their tuition account.
What does a Billing Stop hold mean?
Billing Stop Hold
A Billing Stop hold is placed on accounts that have not made arrangements to settle their Tuition Account Balance. Please contact the Billing Office as soon as possible if you need to discuss billing issues (email@example.com) so we can assist you. Please note, if an account is delinquent a student can be denied the privileges of registering, attending classes, living in the residence halls, obtaining transcripts/diploma, and using college facilities. A transcript of a student's record will not be released if any of the student's accounts are in arrears, whether or not the student is currently enrolled.
Where do I send an overnight payment?
There is no need to overnight payments. You can make a real-time secure payment to a student account at no extra cost using Webpay for electronic checks at www.goucher.edu/webpay. You can also mail a check to our Student Billing office on campus (see "Payment Options" for more information)
Will I receive an updated statement automatically if I change a meal plan or room assignment, or have additional billing charges or credits which change my balance due?
Balance Payment Adjustments
No, new statements are not automatically created when adjustments are made to the student account. If you have adjustments such as additional scholarships, a meal plan change, new Financial Aid, 529 payments etc., email the Billing office at firstname.lastname@example.org the details of the adjustment and pay the adjusted balance by the deadline.
What charges will be billed on my statement for my study abroad program?
Can I transfer a credit on my student account to my Goucher OneCard?
Student Account Credit Transfer
You can request that a student account credit be transferred to your OneCard with the following conditions: If your Financial Aid process is complete, but your aid is still anticipated (not disbursed), you can transfer up to $600 before disbursement. Also, if you are paying your tuition bill with the CashNet Payment Plan, funds cannot be transferred until the payment plan has been paid in full. To request the transfer email email@example.com.
What are the OneCard and Gopher Bucks?
OneCard & Gopher Bucks
The OneCard is the electronic gateway to the campus. It serves as a the student's meal plan card, provides electronic key access to campus buildings and laundry services, and functions as your Goucher library card. It also may be used as a debit card for on- and off-campus spending. Money can be added to this account at any time as Gopher Bucks, which can used to purchase a variety of goods and services including textbooks, food and any Health Center charges. For details, visit www.goucher.edu/OneCard or email ControllersOffice@goucher.edu.
If you have any questions or concerns please contact us at 410-337-6022 or firstname.lastname@example.org.