Billing Frequently Asked Questions

Monthly statements will be available for accounts with a debit or credit balance. Accounts with a balance due should complete payment when they receive a statement. Credit balances are not refunded automatically unless required under Title IV regulations or if the student no longer attends the college. All other credit balances will be refunded if requested; see our refund policy.

Use the undergraduate worksheet to calculate your balance using the billing worksheet.

Follow the instructions on the Goucher College Billing Statement (PDF) or watch this instructional video.

Changes to room and food plans, credits taken (if less than 12 or more than 18), lab fees, parking or library fines, music or riding lessons added throughout the semester, can always cause a balance to change.

Payments received after the due date will incur a $200 late fee. An unpaid balance may incur a “billing hold” added to an account. A hold will prevent a student from making any changes to their class schedule and from registering for a future semester. Unpaid balances may be sent to a collections agency. Fees will be the responsibility of the student's account.

An account with an unpaid balance and a hold can have the hold removed:

• In 5 business days after an electronic online payment using a bank account is made.
• Within 48 hours with an online credit card payment.
• Upon completion of a loan application (verification from the Financial Aid office is needed). To avoid delays, please complete your loan applications and documents before the due date of the semester payment.

Payments can be mailed to (the Attn: line is very important):

Goucher College
Attn: SFS / Student Billing - Dorsey Center Suite 103
1021 Dulaney Valley Road
Baltimore, MD 21204

New statements are not automatically created when adjustments are made to the student account. If you have adjustments such as additional scholarships, a food plan change, new Financial Aid, 529 payments, etc., email  billing@goucher.edu the details of the adjustment and pay the adjusted balance by the deadline.

Financial aid is always shown on a statement as “pending” or “anticipated” until it is disbursed. Disbursal means when the money awarded by financial aid is “paid” to the account. This happens in mid-September for the Fall semester and mid-February for the Spring semester. If a student has not accepted aid or completed all necessary documents, it will not be shown on the statement. This can cause a change in the balance due.

Example: when a student has accepted a loan it will show on the billing statement as "pending". If, after the disbursal date there are still missing documents, the loan amount will be removed from the account, increasing the balance due. Once documents are complete, the aid can be disbursed to the account.

Financial aid, including loans, is updated once a week throughout the semester. It is not immediately added to the student account, but will take several days to be reflected.

Financial aid emails are only sent to the student.

E-Billing notifications are automatically emailed to the Student's Goucher email address if registered for classes. Parents and any other bill payers who have been granted access by the student to billing information will also receive email notifications.

 Bookmark the due dates and key info page to see the latest deadline for paying billing statements to avoid the $200 late fee.

A negative balance on your statement indicates a credit balance on the student account. This credit may be transferred from your student account to your student OneCard (Tuition payment plan credits are excluded from being transferred to the OneCard until the Tuition payment plan contract is paid in full). Credit balances at the end of the term will be carried over to the next term unless a refund is requested in writing or the student is no longer attending.

Students taking more than 18 credits during a semester are charged ($1,770) for each additional credit. Plus a $15 per credit Part Time Fee. Tuition charges will be finalized after the end of the add/drop period. Courses withdrawn after that date will not impact the tuition charge, unless the student withdraws from all courses by the 5th week of classes. Review Goucher's refund policy for up-to-date information.

The Office of Global Education has an estimate of program costs for its study abroad program. Questions can be sent to studyabroad@goucher.edu.

A delinquent billing account prevents registration, attending classes, living in the residence halls, and using college facilities. Please contact billing@goucher.edu as soon as possible so we can assist you.

A billing stop hold is placed on accounts that have not made arrangements to settle their tuition account balance. Please contact billing@goucher.edu if you have any issues so we can assist you. Please note that if an account is delinquent, a student can be denied the privileges of registering, attending classes, living in the residence halls, and using college facilities.

This mandatory fee covers the cost of activities provided by the Student Government Association (SGA) and student clubs on campus. It is charged to all full-time undergraduate students.

Please submit your food plan adjustment request to residentiallife@goucher.edu.  First-year/transfer students will be required to maintain at least the 19 meals per week food plan. Review your Student Account Statement to confirm your accurate food plan. Students should monitor their food plan use because meals and dining dollars expire at the end of each semester.

All full-time students must be covered by health insurance. Returning fall-registered students will automatically be charged the spring portion of the Annual Goucher Health Insurance premium. If you waive the insurance in the fall, you will not have to waive the insurance in the spring.

If a student was enrolled in the Annual Goucher Health Insurance plan starting in the Fall term and is no longer enrolled in the Spring term, the second half of the premium will still be charged to the Student Account. Students who waived the insurance in the fall will not be charged the fee.

New students will be charged the Spring/Summer premium. New students may waive the Spring/Summer insurance plan online if covered by comparable health insurance. You may learn more about the health insurance and have the option to waive before the deadline (if you have your own comparable health insurance) at Goucher Health Insurance.

Tuition insurance provides peace of mind by reimbursing tuition costs if a student withdraws at any time during the semester for a covered reason, such as a serious injury or illness, a chronic illness, or a mental health condition and new this year, loss of primary tuition payer.

This coverage expands the scope of our refund policy by ensuring reimbursement for tuition, housing, food and other fees for withdrawals at any time during the semester.

Goucher College has partnered with GradGuard™ to provide our families with tuition insurance featuring special plans and rates not available to the general public. The Tuition Refund insurance is optional and the premium will be charged directly through GradGuard. The premium will not be charged on your Goucher Statement.

Students may sign up for coverage for the semester (fall and/or spring) or academic year and choose a coverage level based on their individual situation. Learn more (including how much coverage you may need) and sign up at GradGuard.com/Tuition/Goucher or by calling 877-794-6603. 

Verify that the notification did not go in the spam folder. Ensure that your student granted you access. Visit Account Access & Payments for directions.

1. Ensure you use the Authorized user/ Parent log in  and not the guest login.

2. Verify your password is correct; the system is case sensitive.

3. Verify if your password wasn't changed in time and has expired. Your student will need to sign you up for E-billing again.

When entering your Goucher Student ID for making payments, enter only the 9 digits; do not enter the letter "P."

Goucher WebPay is a secure and convenient way to make a real-time payment to Goucher College using a secure website.

Students access Goucher WebPay through MyGoucher.

Yes. You can provide access to your account information through the Goucher WebPay website. You can grant that access to anyone who wants to make a payment on your account.

Student accounts are updated daily with charges and credits. For example, if your student changed his/her housing, food plan, or purchased Health insurance, the current balance shown on his/her myGoucher account could have changed. Additionally, payments not made online are not viewable through Transact. The E-billing statements reflect charges on the day the statements are generated. Additional account changes will be sent approximately every month.

Undergraduate students can make payments using ACH (Electronic Check). Graduate students can use ACH (Electronic Check) or a credit card.

To submit an ACH payment, you just need the numbers from the bottom of a paper check. The payment provider will contact your bank electronically.

There are no additional fees for using Goucher WebPay.

Payments are applied in real-time. Deductions from your personal account can be immediate or take a few business days.

They will be given a web address they can use after the student has set up their account.

You can request that a student account credit be transferred to your OneCard with the following conditions: If your Financial Aid process is complete, but your aid is still anticipated (not disbursed), you can transfer up to $600 before disbursement. Also, if you are paying your tuition bill with the Transact/CashNet Payment Plan, funds cannot be transferred until the payment plan has been paid in full. To request the transfer email billing@goucher.edu.

The OneCard is the electronic gateway to the campus. It serves as the student's food plan card, provides electronic key access to campus buildings and laundry services, and functions as your Goucher library card. It also may be used as a debit card for on- and off-campus spending. Money can be added to this account at any time as Gopher Bucks, which can be used to purchase a variety of goods and services, including textbooks, food, and any Health Center charges. For details, visit www.goucher.edu/OneCard or email ControllersOffice@goucher.edu.

You can add Gopher Bucks to your OneCard at www.goucher.edu/OneCard to pay for these and other items listed on the OneCard website.

We encourage online (real-time) payments but also accept paper checks and wire transfers as payments. Please include your student's full name on all checks. Explore Payment options.

Student Accounts is located in the Dorsey Center, Suite 103 with regular business hours (9 - 4:30 M- F.) Tuesday and Thursday the office is closed to in person inquires.

We offer detailed instructions on how to set up a tuition payment plan or make a tuition payment plan payment. Visit Account Access & Payments for more information.

Goucher offers a monthly tuition payment plan through Transact and are interest free. Semester plans have a $35 enrollment fee and are either 5, 4 3 or three month plans.  Goucher account balance will decrease as you make your monthly payments, therefore you will see a balance due until the contract is fully paid. The Undergrad Billing Worksheet can help you get a good starting point, and then the plan amount can be adjusted after you receive your Spring statement. All plan enrollments must be submitted online. For information /enrollment log in using Account Access & Payments . If you have any questions about enrolling in a plan, call Transact at 1-877-821-0625.

Yes, Goucher accepts credit cards as payments however convenience fees do apply.

If paying the Spring balance with financial aid (including loans) please make sure all required documentation has been submitted to the Financial Aid office and the Financial Aid process is complete. Students may check the status of their financial aid at www.goucher.edu/netpartner.

Yes, 529 payments may be submitted directly to Goucher.

Contact your state plan administrator for a disbursement processing and timeline. Typically, the plan will submit the payment directly to Goucher College on your behalf. Many 529 plan payments may be submitted electronically through the online payment system. Log in to your student MyGoucher account with your credentials to see if your plan is eligible. If you are not submitting the 529 payment electronically (529 paper checks can take a few weeks to process), please be sure to make your request well before the due date of January 6. If your 529 paper check payment may not make it to Goucher on time, you can email us a copy of your 529 payment request to billing@goucher.edu prior to the due date.

Have the check made payable to Goucher College and include the student's full name and/or Goucher ID on the check.

Mail to:
Goucher College
Student Billing SFS, Dorsey Center, Suite 103
1021 Dulaney Valley Road
Baltimore, Maryland, 21204

Goucher offers real-time secure payments to a student account at no extra cost, removing the need to send overnight payments. Access Webpay for electronic checks. You can also mail a check to our Student Billing office on campus. See Account Access & Payments for more information.

Visit the registrar for questions about registration, enrollment verification, or transcripts.

Visit the residential life page for questions about your room assignment or food plan.

Housing Damage charges/Housing lock changes contact residentiallife@goucher.edu or call 410-337-6424.

Questions about parking citations should be directed to safety@goucher.edu or call 410-337-6112.

Visit the financial aid page for general questions about financial aid, loans, grants, and scholarships.

Make a payment or ask questions about library fines by emailing library@goucher.edu or calling 410-337-6360