Support

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GoucherTech Support

Looking for support services for your technical issues? There are many ways of obtaining help for your technical and computer-related questions and problems. Please browse the available resources to find the perfect service for your needs.

Self-help instructions: Knowledgebase

Our Knowledgebase is filled with DIY information to guide you in the right direction. You can start by typing a keyword into the search bar, such as "email" or "phones."

Canvas guides

Visit the Canvas Support Site for a comprehensive list of guides and videos for all your needs! We have instructions available for both faculty and students seeking support.

Getting Help

The Information Technology HelpDesk is the best option for making first contact when you need technical assistance!

Call/Text: 410-337-6322
Email: helpdesk@goucher.edu
Location: Student techs are available in the Learning Commons when classes are in session.
Hours: Monday-Friday, 9am-5pm

ATH Student Tech Schedule

Find out when student techs are on duty in the ATH for tech support. The schedule updates in real time. Check often to make sure someone will still be available since the schedule can be changed for any reason.