IT Support for Students

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GoucherTech Support

Looking for support services for your technical issues? There are many ways of obtaining help for your technical and computer-related questions and problems. Please browse the available resources to find the perfect service for your needs.

Self-help instructions: Knowledgebase

Our Knowledgebase is filled with DIY information to guide you in the right direction. You can start by typing a keyword into the search bar, such as "email" or "phones."

Canvas guides

Visit the Canvas Support Site for a comprehensive list of guides and videos for all your needs! We have instructions available for both faculty and students seeking support.

Getting Help

The Information Technology Help Desk is the best option for making first contact when you need technical assistance! New this semester (Spring 2020): The Help Desk is offering online remote assistance to students. Click the button below and you'll be directed to our bookng system where you can schedule a 30 minute session for technology support.

Call/Text: 410-337-6322
Email: helpdesk@goucher.edu
Location: On campus assistance is not available this semester. Use online remote assistance instead.
Hours: Monday-Friday, 9am-5pm

Online Remote Assistance