All Goucher students, faculty, and staff traveling on college-approved programs or activities are covered by a comprehensive international insurance plan at no additional cost. Coverage is provided through EIIA, with medical and security support delivered by Healix, a global leader in travel assistance.  

What the plan covers 

The plan provides broad protection during the program within the established coverage limits for: 

• pre-trip medical and security guidance 
• emergency medical care 
• behavioral health support (virtual and in person) 
• emergency evacuation for medical, security, or natural disasters 
• assistance with lost or stolen passports, visas, and travel tickets 
• support for lost or delayed checked baggage 
• trip cancellation/interruption coverage for qualifying medical issues 
• identity theft 
• emergency telephone translation services 

A detailed program summary and FAQ are available on the EIIA website. 

Preparing for travel

Healix offers pre-trip guidance on vaccinations, medications, managing existing conditions, and destination-specific security considerations. Travelers can explore these resources through the Healix Travel Oracle website and app. The Office of Global Education will share instructions on how to access these resources in the Terra Dotta portal.  

Goucher travelers should download the Healix Travel Oracle App prior to departure. It provides a one-stop shop for real-time alerts, destination information, direct access to Healix assistance, and a digital copy of the insurance ID card. 

Accessing care abroad 

Travelers may visit any medical facility while abroad. When possible, Healix can direct travelers to in-network providers and arrange direct billing with hospitals or clinics. This can reduce or eliminate the need to pay out of pocket.

Claims & reimbursement 

If a traveler does pay out of pocket for eligible expenses, reimbursement is available. Claims are filed directly with Healix and processed through the EIIA plan. 

Healix can answer questions about supporting documents, timelines, and what is reimbursable. The claim form is available on the EIIA website.

Emergency assistance 

In a life-threatening emergency, travelers should call the local emergency number immediately. 

For medical or security assistance at any time, Healix is available 24/7: 

Healix Global Assistance 
US/Canada: 1-833-209-7075 
International: +1-312-638-6995 
Email: EIIA@healix.com 

Healix can coordinate care, advise on next steps, and communicate with medical facilities.

Additional insurance

Travelers should maintain their regular U.S. health insurance while abroad to ensure continuous coverage before, during, and after the program/activity abroad, including in the event of an early return to the U.S. 

Some travelers may also have coverage through their host country or program provider. When multiple plans apply, coverage is typically accessed in the following order: host country, program, then Goucher’s insurance.