Frequently Asked Questions

When will my fall 2013 semester E-bill statement be available?
Your E-bill statement will be available online on or around July 8, 2013. Students automatically receive the E-Billing notification but must grant access to parents or any other bill payer at www.goucher.edu/ebilling click on student granting access to receive email notifications, if he/she has not already done so.

When is my fall semester bill due?
Your payment is due on or before August 5, 2013. If it is received after this date, a $200.00 late fee will be assessed.

How do I get set up to receive E-Billing?
Your student must grant you access to receive the E-billing statements. Have your student go to www.goucher.edu/ebilling, click on "student granting access" to grant you access to E-billing as well as make online payments. Once you have been granted access, you will receive an email from Goucher webpay with a temporary password that you will need to change.

How can I pay my balance due?
We encourage online (real-time) payments but also accept paper checks and wire transfers as payments. Cash is accepted in the Student Administrative Services office located in the Rhoda Dorsey Center during regular business hours. Please include your student's Goucher ID number (found on the top right side of statement) on all checks. Checks may be dropped off in the drop box (outside SAS office door) at any time. For more payment instructions visit Payment Options.

Can I pay my bill with my credit card?
Goucher does not accept credit card payments for undergraduate tuition account payments. However, TuitionPay (Sallie Mae) provides a credit card processing service for Goucher College. Please note that they will charge you a fee based on the amount charged. For more information contact TuitionPay: 1-800-635-0120 or go online to https://tuitionpay.salliemae.com/goucher.

How can I set up a monthly payment plan for the Fall 2013 term?

Visit TuitionPay (Sallie Mae) at https://tuitionpay.salliemae.com/goucher. All enrollments must be submitted online. If you have any questions about the plan, call Sallie Mae at 800-635-0120.

What meal plan will be charged on my Fall statement?
Returning students are charged the meal plan they selected during the spring semester. New, returning from Study abroad and transfer students will be charged the most popular meal plan, the 150-meal block. To change your meal plan, go to www.goucher.edu/mealchange. Fall semester meal plan changes may be submitted online beginning June 7, 2013 until September  9, 2013. Students should monitor their meal plan use because meals and dining dollars expire at the end of each semester.

What do I do if I need to adjust my Fall statement due to a new meal plan or spring scholarship etc?
Submit the spring semester Account Correction worksheet online at www.goucher.edu/accountcorrection

What is the $422 Health & Counseling Fee?

This mandatory fee is only charged once per year to all full-time undergraduate students. It provides a health and counseling center on campus for all students who seek medical treatment and/or counseling services.

What is the $175 Student Activity Fee?

This mandatory fee covers the cost of activities provided by the Student Government Association (SGA) and student clubs on campus. It is charged once per year to all full-time undergraduate students.

What is a tuition overload charge on my spring statement?
Students taking more than 18 credits during a semester are charged $1,282 for each additional credit. Tuition charges will be finalized after the end of the add/drop period (9/09/13).

What does a ($-) negative balance on my statement represent?
A negative balance on your statement indicates a credit balance on the student account. This credit may be transferred from your student account to your student OneCard (TuitionPay payment plan credits are excluded from being transferred to the OneCard until the TuitionPay contract is paid in full). Credit balances at the end of the term will be carried over to the next term unless a refund is requested in writing.

What are the OneCard and Gopher Bucks?
The OneCard is the electronic gateway to the campus. It serves as an identification card, it is an electronic key for access to campus buildings, it is loaded with your meal plan, a debit card and it is your Goucher Library Card.  Also it may be used as a debit card for on- and off-campus spending:  money can be added to this account at any time as Gopher Bucks, which can be used to purchase a variety of goods and services, including textbooks and food. For details, go to www.goucher.edu/onecard or call 410-337-6299.

What happens if I cannot pay my bill by August 5, 2013?
Your student will not be able to attend classes or have access to a residence hall or other college facilities unless the spring balance has been satisfied. Please contact the Billing Office as soon as possible if you need to discuss billing issues (billing@goucher.edu).

Where do I send an overnight payment?
There is no need to overnight payments. You can make a real-time secure payment to a student account at no extra cost using Webpay for electronic checks at www.goucher.edu/webpay.

Spring Term  2013

When will my spring semester E-bill statement be available?
Your E-bill statement will be available online on or around December 7, 2012. Students automatically receive the E-Billing notification but must grant access to parents or any other bill payer at www.goucher.edu/ebilling click on student granting access to receive email notifications, if he/she has not already done so.

When is my spring semester bill due?
Your payment is due on or before January 4, 2013. If it is received after this date, a $200.00 late fee will be assessed.

How do I get set up to receive E-Billing?
Your student must grant you access to receive the E-billing statements. Have your student go to www.goucher.edu/ebilling, click on "student granting access" to grant you access to E-billing as well as make online payments. Once you have been granted access, you will receive an email from Goucher webpay with a temporary password that you will need to change.

How can I pay my balance due?
We encourage online (real-time) payments but also accept paper checks and wire transfers as payments. Cash is accepted in the Student Administrative Services office located in the Rhoda Dorsey Center during regular business hours. Please include your student's Goucher ID number (found on the top right side of statement) on all checks. Checks may be dropped off in the drop box (outside SAS office door) at any time. For more payment instructions visit Payment Options.

Can I pay my bill with my credit card?
Goucher does not accept credit card payments for undergraduate tuition account payments. However, TuitionPay (Sallie Mae) provides a credit card processing service for Goucher College. Please note that they will charge you a fee based on the amount charged. For more information contact TuitionPay: 1-800-635-0120 or go online to https://tuitionpay.salliemae.com/goucher.

How can I set up a monthly payment plan for the spring 2013 term?

Visit TuitionPay (Sallie Mae) at https://tuitionpay.salliemae.com/goucher. All enrollments must be submitted online. If you have any questions about the plan, call Sallie Mae at 800-635-0120.

What meal plan will be charged on my spring statement?
Returning students are charged the meal plan they selected during the fall semester. New, returning from Study abroad and transfer students will be charged the most popular meal plan, the 150-meal block. To change your meal plan, go to www.goucher.edu/mealchange. Spring semester meal plan changes may be submitted online beginning November 15, 2012 until February 11, 2013. Students should monitor their meal plan use because meals and dining dollars expire at the end of each semester.

What do I do if I need to adjust my spring statement due to a new meal plan or spring scholarship etc?
Submit the spring semester Account Correction worksheet online at www.goucher.edu/accountcorrection

What is the $393 Health & Counseling Fee?

This mandatory fee is only charged once per year to all full-time undergraduate students. It provides a health and counseling center on campus for all students who seek medical treatment and/or counseling services.

What is the $175 Student Activity Fee?

This mandatory fee covers the cost of activities provided by the Student Government Association (SGA) and student clubs on campus. It is charged once per year to all full-time undergraduate students.

Is health insurance required?

Yes, all full-time students must be insured. You can purchase Goucher Health Insurance through our broker, GM-Southwest, Inc. All students who can provide verifiable proof of comparable health insurance coverage may waive the purchase of the sponsored plan. If a student does not provide the necessary proof, he or she will be automatically enrolled in the plan offered by the College and the student's account will be billed $677 (1/21/13 - 8/20/13). Waivers received after 2/28/13 cannot be accepted. To waive the insurance, go to www.goucherstudentinsurance.com and register for the website by creating a new user name and password in order to waive. No response will result in an automatic Health Insurance charge. If you do not receive this information in the mail by the end of January, please email the Billing Office (billing@goucher.edu). Athletes must provide health insurance information to GM-Southwest, Inc, as well as the Health center.

What is a tuition overload charge on my spring statement?
Students taking more than 18 credits during a semester are charged $1,236 for each additional credit. Tuition charges will be finalized after the end of the add/drop period (2/11/13).

What does a ($-) negative balance on my statement represent?
A negative balance on your statement indicates a credit balance on the student account. This credit may be transferred from your student account to your student OneCard (TuitionPay payment plan credits are excluded from being transferred to the OneCard until the TuitionPay contract is paid in full). Credit balances at the end of the term will be carried over to the next term unless a refund is requested in writing.

What are the OneCard and Gopher Bucks?
The OneCard is the electronic gateway to the campus. It serves as an identification card, it is an electronic key for access to campus buildings, it is loaded with your meal plan, a debit card and it is your Goucher Library Card.  Also it may be used as a debit card for on- and off-campus spending:  money can be added to this account at any time as Gopher Bucks, which can be used to purchase a variety of goods and services, including textbooks and food. For details, go to www.goucher.edu/onecard or call 410-337-6299.

What happens if I cannot pay my bill by January 4, 2013?
Your student will not be able to attend classes or have access to a residence hall or other college facilities unless the spring balance has been satisfied. Please contact the Billing Office as soon as possible if you need to discuss billing issues (billing@goucher.edu).

Where do I send an overnight payment?
There is no need to overnight payments. You can make a real-time secure payment to a student account at no extra cost using Webpay for electronic checks at www.goucher.edu/webpay.

PLEASE NOTE: IF YOU HAVE ANY ADDITIONAL QUESTIONS OR CONCERNS PLEASE CALL US AT 410-337-6022 OR E-MAIL OUR DEPARTMENT (billing@goucher.edu).