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GoucherTech Support

Looking for support services for your technical issues?  There are many ways of obtaining help for your technical and computer-related questions and problems. Please browse the available resources to find the perfect service for your needs.

Self-help instructions: Knowledgebase blog

Our Knowledgebase Blog is filled with DIY information to guide you in the right direction.  You can start by typing a keyword into the search bar, such as "email" or "Webex."

GoucherLearn guides: Support blog

Visit the GoucherLearn Support Blog for a comprehensive list of guides and videos for all your needs!  We have instructions available for both faculty and students seeking support.

Training: Meet with a specialist

Looking for some hands-on assistance with technology?  Schedule a technology or eLearning consultation with an educational media specialist!  We'll get back to you within 24 hours of your request.

For more information about the training we offer at the CTLT, please send your inquiry to CTLTMedia@mail.goucher.edu.

HelpDesk

For immediate assistance, feel free to contact the Information Technology HelpDesk for issues such as passwords, network problems, or computer registration.

Phone: 410-337-6322

Email: helpdesk@goucher.edu

Location: The Athenaeum, The Library, Room 325

Hours: Monday-Friday 9AM-5PM

*A HelpDesk member will also be available in the Printing Pod Monday-Friday 8AM-4PM and 6PM-10PM, and Sunday from 2PM-10PM. Look for the bright yellow shirt!