Support

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GoucherTech Support

Looking for support services for your technical issues?  There are many ways of obtaining help for your technical and computer-related questions and problems. Please browse the available resources to find the perfect service for your needs.

 

Self-help instructions: Knowledgebase blog

Our Knowledgebase Blog is filled with DIY information to guide you in the right direction.  You can start by typing a keyword into the search bar, such as "email" or "phones."

GoucherLearn guides: Support blog

Visit the GoucherLearn Support Blog for a comprehensive list of guides and videos for all your needs!  We have instructions available for both faculty and students seeking support.

Training: 24/7 Online

All active campus users will have access to Atomic Learning with their Goucher username and password.

 

Getting Help

The Information Technology HelpDesk is the best option for making first contact when you need technical assistance!

Phone: 410-337-6322

Email: helpdesk@goucher.edu

Location: Student techs are available in the Learning Commons when classes are in session.

Hours: Monday-Friday, 9AM-5PM