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GoucherTech Support

Looking for support services for your technical issues?  There are many ways of obtaining help for your technical and computer-related questions and problems. Please browse the available resources to find the perfect service for your needs.

Self-help instructions: Knowledgebase blog

Our Knowledgebase Blog is filled with DIY information to guide you in the right direction.  You can start by typing a keyword into the search bar, such as "email" or "Webex."

GoucherLearn guides: Support blog

Visit the GoucherLearn Support Blog for a comprehensive list of guides and videos for all your needs!  We have instructions available for both faculty and students seeking support.

Training: 24/7 Online Coming Soon!

Coming early fall 2015! All active campus users will have access to Atomic Learning with their Goucher username and password.

Getting Help

The Information Technology HelpDesk is the best option for making first contact when you need technical assistance!

Phone: 410-337-6322

Email: helpdesk@goucher.edu

Location: Walk-in service is provided to students in the Athenaeum, The Library, Room 325

Hours: Monday-Friday 9AM-5PM

*The Student Tech Desk is a walk-up station for students available when classes are in session Monday-Friday 8AM-10PM and Sunday from 12PM-10PM. Look for the bright yellow shirt!