i2Verify FAQ

Website (including how-to guidance): https://i2verify.com/

Email: info@i2verify.com

Live Toll Free Support: (888) 458-6319, available M-F 6AM to 4PM PST

Yes, Goucher IT and HR have worked closely with i2Verify to ensure that all your data is safely stored and transmitted. You can read more about this process on their website: https://app.i2verify.com/security/overview

i2Verify can provide an employee’s:

• Current or most recent job title
• Dates of employment
• Base annual salary
• Employment status (Active/Inactive, Full/Part-Time, Perm/Temp)

i2Verify cannot provide an employee’s:

• Employee information prior to January 2019
• Job duties or reasons for separation
• Personal data, such as address
• Professional certifications
• Work schedule, attendance or timesheet information
• Amount of sick/vacation time off and reasons for time-off
• Wage/loss insurance forms
• Performance information

If you are on a continuous leave of absence, or have not yet been returned from your leave of absence in UKG (formerly Ultipro), your verification information will show an “on leave of absence” status.

The information in i2Verify’s system is updated shortly after the close of every payroll cycle. In other words, changes to an employee’s status or updates to pay made in the course of any given pay cycle will appear in i2Verify’s system once that pay cycle closes.

The choice you make is entirely dependent on the information you need. The differences between the contents of an employment verification report and an employment verification letter are summarized below.

Employment Data	Included in an Employment Verification Report?	Included in an Employment Verification Letter?
Original and Adjusted Hire Date	YES	YES
Employment status*	YES	YES
Separation date(s)	YES	YES
Employment Type (full or part time)	YES	YES
Company Letterhead	YES	YES
Total Time Worked	YES	No
Home address in UKG	YES	No
Job and Wage History	YES	No
List of Gross YTD totals per paycheck	YES	No
Current Job title	No	YES
FTE	No	YES
Verifier Contact Information	No	YES
Signature and Title of Authorized Official	No	YES

* Status will show as “on leave” if the employee is actively on any type of approved leave of absence.

Please have your lender or financer contact i2Verify directly, see FAQ1.

Yes. i2Verify can complete forms sent to them via fax or email, as well as those submitted to their secure file upload tool on their website. See FAQ #1 for contact information.

Contact i2Verify directly. See FAQ #1 for contact information.

Yes. i2Verify’s secure verification process meets the FCRA’s requirement of a permissible purpose ¹ for all employment verification requests. For income verification requests, verifiers must additionally certify to i2Verify that they have employee consent^.2

1. “Permissible purpose” is an FCRA-compliant reason for requesting employment and/or income information. Common permissible purposes include: for the extension of credit, as part of an account review, for employment purposes, or when ordered by a court. A permissible purpose is required for each employment or income data request.
2. “Employee consent” is the employee’s authorization for access to their employment and/or income information. Employee consent can be in the form of an ink signature, an electronic signature or an i2Verify Permission Key. Verifiers must certify they have employee consent for each income verification request.