As faculty and staff at Goucher, you play a critical role in the experience students have here at Goucher. Sometimes, this role includes noticing or learning about something a student is going through that is worrisome. You have an opportunity and obligation to support students and get them connected to people and offices on campus that can help.

The Office of Student Support and Outreach can work with you and your departments to provide you with resources, trainings, and support for your work with students who are struggling. While Student Support can be a vital resource for students, we recognize the importance of educating faculty and staff around students of concern, mental health and wellness, and ways that you can be the first.

Guide to Referring/Reporting Concerning Incidents

When you have a concern about a student, it can sometimes be difficult to figure out the next step. Below are two charts that can help you navigate which offices or people to either REPORT a concern to (inform a colleague) or REFER a student to (provide the student with information about the office or person). Or refer to our Guide to Supporting Students in Distress (PDF) brochure. If you have any questions about this at all, you are welcome to email care@goucher.edu and we would be happy to talk through next steps with you. 

Guide to Reporting Concerns*

Please keep in mind that the Office of Campus Safety is open 24/7, and for many of these concerns (bias incident, emotional wellness or safety concerns, etc.), you should call Campus Safety if an immediate response is needed and/or if you learn of the concern after hours.

Concern Type	Action	Contact Information
Socio-emotional wellness (including potential concerns of self-harm and suicide ideation)	Student Support & Outreach	care@goucher.edu Raise a “Wellness Alert” in the Links Section of a students Navigate page
Immediate safety concern or emergency, medical or otherwise	Campus Safety	410-337-6111 Heubeck Hall
Immediate safety concern including concerns of self-harm and suicide ideation	Protocol AND Student Support and Outreach or Campus Safety
Academic concern and/or classroom behavior	Office of Undergraduate Studies	imoreno@goucher.edu 410-337-6460 Van Meter G24 Issue an Alert in Navigate for “General Academic Concern"
Sexual misconduct, relationship violence, sexual harassment, stalking	Title IX coordinator	titleixcoordinator@goucher.edu 410-337-6570 Title IX Reporting Form
Immediate safety concern or emergency, medical or otherwise, threat to self or others	Campus Safety	410-337-6111 Heubeck Hall
Bias incident	Bias Education and Response Team (CCET)	Bias Incident Reporting Form
Concerning, disruptive, worrisome, or potential threats to the safety and well-being of the campus community or any member of it that do not require an immediate response	Threat Assessment Team	Faculty or Staff Threat Reporting Form

*Ideally, any time a community member reports an incident or a student of concern to one of these resources, a conversation between the reporting party and the student of concern is taking place in advance. This is not always possible, but it does usually foster the most effective outreach plan and is therefore a strong preference.

Guide to Referring Students

Concern Type	Referral	Contact Information
Emotional support	Counseling Center*	410-337-6481 Heubeck Hall
Residential	Office of Residential Life	410-337-6424 residentiallife@goucher.edu Heubeck Hall
Financial	Office of Financial Aid Bursar's Office	Financial Aid: 410-337-6141 finaid@goucher.edu Billing: 410-337-6022 billing@goucher.edu
Medical	Student Health Center*	410-337-6050 nurse@goucher.edu Heubeck Hall
Academic support	Academic Center for Excellence	410-337-6529 ace@goucher.edu Julia Rogers 2nd floor
Accessibility Services	Nancy Williams-Nettles	410-337-6591 access@goucher.edu Request for Accommodations Form
Grief, spiritual needs, and other emotional support needs	Maeba Jonas*	410-337-6048 chaplain@goucher.edu
Navigating campus resources and/or challenges adjusting to college	Student Support & Outreach	care@goucher.edu
Socio-emotional wellness concerns specifically around issues of identity and equity, including race, gender, sexuality, culture, ethnicity, immigration status, ability, and SES	The Center for Race, Equity and Identity (CREI)	Juan.Hernandez@goucher.edu  410-337-3113

*Counselors, clergy and the Health Center medical providers are confidential resources for students.