Help & Assistance
Help Desk
The Help Desk is the single point of contact for all computer, telephone, voice mail, and cable television questions, problems, information, or service requests for faculty, staff, and students.
Live Help
The Help Desk is currently testing a web-based live help system. Click the icon below to engage the live help system.
Emergency Phone Line
Disruptions of campus-wide services after business hours can be reported by calling the emergency phone line at 410.337.6322.
Help Desk Service Level Agreement
A Help Desk Service Level Agreement has been created to provide an understanding between the Information Technology Help Desk and the Goucher College community on the type of support that is provided by the Help Desk. To view the Service Level Agreement, click
here.
Center for Teaching, Learning, and Technology (CTLT)
CTLT provides an interactive environment dedicated to excellence in teaching and learning for faculty, staff, and students. The Center is the gathering point for collaboration and discussion of issues dealing with today’s teaching and learning challenges and opportunities. The Center provides resources to its constituents that encourage exploration of new ideas and new technologies. Center professionals provide models of innovation, collaboration, and creative solutions to learning needs.
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Location: Julia Rogers Library
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E-mail address: ctlt@goucher.edu
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Phone number: 410.337.6066