Home > Information Technology > Email > E-Mail List Server and Groups

E-Mail List Server and Groups

New web based software is now available to the campus community to request e-mail groups. It is designed to provide an easy way to request and maintain specialized e-mail groups or lists. These groups can be used for e-mail based distribution of information, announcements, or discussions. Groups are created and "owned" by an e-mail user who requests the creation of the group.

The software allows you to:

  • View and search for existing groups
  • Opt-in or subscribe to a group
  • Opt-out or unsubscribe from a group
  • View all groups to which you are subscribed
  • Request a new group

NOTE:

  • In order to access this software and join a group, you must login with your Goucher username and password through the web site http://groups.goucher.edu. If you are already logged on to the Goucher network, you will not need to log in to the web site.
  • All lists that are created and maintained at Goucher College are kept private. They are never published.

Frequently Asked Questions

  1. How do I access the List Server?

You can access the List Server software to view groups, opt-in to groups, opt-out of groups, and request a new group through the List Server web site (http://groups.goucher.edu).

  1. Do I have to log into the List Server to join groups?

    If you have logged on to the Goucher network using your Goucher username and password, you can simply access the List Server web site (http://groups.goucher.edu). If have not logged on to the Goucher network, the List Server will prompt you for your Goucher username and password. Instructions for how to log in are provided on the List Server web site.

  1. How do I list all available groups?

    Once you have logged into the List Server web site (http://groups.goucher.edu), simply click on Groups under the Opt-In Menu.

  2. How do I search for a group?

    You can either browse a list of all groups or simply click on Search under the Opt-In Menu. The search function will allow you to search for groups by the group’s description or the group’s name.

  3. How do I opt-in or subscribe to a group?

    To opt-in or subscribe to a group, simply click on the green plus sign icon for the group. If you cannot join this group, this icon will be faded.

  4. How do I opt-out or unsubscribe from a group?

    To opt-out or unsubscribe from a group, simply click on the red minus sign icon for the group. If you cannot join this group, this icon will be faded.

  5. How can I view all of the groups where I am a member?

    To view all of your subscribed groups, simply click on Member Of under the Opt-In menu.

  6. Are there groups that I cannot join?

    Yes. Some groups are restricted and are not open to all members of the campus community. When the group is requested, the owner of the group indicates whether members of the campus community will be able to opt-in to the group or not.

  7. How can I find out the e-mail address of a group?

    Move your cursor over the e-mail icon for the group and the e-mail address will be displayed on the left hand corner of the screen. If you click on the e-mail icon for a group, the e-mail address of the group will appear in the TO: field of an e-mail message. After knowing the e-mail address of the group, you can create an Outlook Contact for the group for future e-mail messages to the group.

  8. How can I send e-mail to the group?

    You can send an e-mail to e-mail address of the group, you can create an Outlook contact with the e-mail address of the group, or you can log on to the List Server and click on the e-mail icon of the group.

  9. Can anyone send an e-mail to the group?

    Only members of the group can send an e-mail to members of the group.

  10. Can people outside of the Goucher community belong to a group?

    People outside of the Goucher community cannot belong to the group at this time because opt-in to a group requires that you log into the List Server with your Goucher username and password.

  11. How do I request a new group?

Once you have logged into the List Server web site (http://groups.goucher.edu), simply click on Request Group under the Opt-In Menu. You will then be prompted to provide the following information:

  • Group Name

Specify the name of the group or list that you would like to create.

  • Ability to Opt-In to the Group
Indicate whether the campus community can Opt-in to the group. This option should be selected to allow members of the campus community to join the group. If this option is not selected, then membership in the group will be restricted to specified individuals.
  • Members

At least 3 members should be specified in order to create a group. If the group is to be private then the list owner should specify all of the members of the private group.

  • Justification

Indicate the purpose of the group

  • Additional notes

If desired, specify any additional notes or comments about the group

This information is then transmitted to the Help Desk. Once the e-mail group has been created, an e-mail will be sent to the initial group membership.

  1. Can there be more than one group owner?

    A group can have only one owner in order to have a single point of contact for the Help Desk.

  2. How do I restrict membership to a group?

    Membership in a group is restricted when the group is created. The list owner does not check that members of the campus community can opt-in to the group. The list owner also must specify all of the members of the restricted membership.

  3. How do I add or remove members from a restricted group?

When members need to be added or removed from a restricted group, the group owner will need to send an e-mail to the Help Desk specifying the group name and the changes that need to be made to the group.

  1. Can people inside or outside of Goucher view the membership of a group?

    No.

  2. Are there a minimum number of people that are required to create a group?

    There must be a minimum of three people to initially create a group.