April 16, 2008
Mac OS X asks for Keychain "Login" after Changing Goucher Password
In Mac OS X 10.4 and 10.5 , when you change your password your default keychain password (which uses the same initial password as your user account) does not change.
[full story]

Announcing Help Desk Extended Hours
Due to the increased demand for help desk assistance at night, Information Technology is pleased to announce that we are extending our service hours. [full story]

Introducing myGoucher: New One-Stop Web Portal for Goucher Community

myGoucher is a new one-stop web portal for faculty, staff, and students to access all types of Goucher information which replaces CampusWeb.

Improved Security and Performance for the Goucher Wireless Network

The wireless network was upgraded over the summer to improve security and performance.  Users will no longer need to provide their computer’s wireless MAC address to the Help Desk to connect to the network.

Ruckus: New Online Music Service
Ruckus is the new online music service that has replaced Cdigix.  The Ruckus online music service provides students with the ability to access more than 2,500,000 tracks of music. [full story]

What to do with Junk Email

In order to improve how we block junk or unsolicited e-mail (spam) to the campus, we would like to ask you to use a new procedure for notifying the Help Desk about spam. Simply forward the unwanted e-mail to spam@goucher.edu (or simply enter spam in the TO: field of Outlook or Outlook Web Access).

New Features of Outlook Web Access
Have you ever used Outlook Web Access (OWA) and struggled to use the address book (Global Address List) to find email addresses for members of the Goucher community? Or, have you ever received a message that your mailbox was over its size limit and wondered how you could find out by how much you’ve exceeded your limit without logging on to a campus computer? [full story]

Recent Graduates: What Happens to your Accounts?
We want to let you know that your Goucher e-mail address will continue to be active after graduation.  Goucher will continue to provide permanent e-mail forwarding capabilities for graduates. E-mail sent to your Goucher e-mail address will be automatically forwarded to an e-mail address of your choosing.  This means that you can provide your Goucher e-mail address to potential employers and graduate schools.  [full story]

LiveHelp Assistance Available Online
The Information Technology Help Desk is offering live support through links on the IT website.  The links can be found on the IT Services and Help & Assistance pages.  You will be notified whether Live Help is off or online.  When it is offline, you can send an email that will go directly to the Help Desk. [full story]

Download the New Cdigix Media Player
Cdigix unveiled their new Ctrax Media Player on October 24, 2006. The Ctrax Media Player is the next generation of the Ctrax music service. It is a giant leap forward in features and functionality for users, and is a full featured media player that automatically discovers all media on PCs, rips & burns CDs & DVDs, has deep portable device functionality, and offers a host of basic and advanced features for all users. [full story]

Discontinued Support for Explorer on Apple Computers
Goucher College Computing Services is discontinuing support for Microsoft Explorer on Apple computer systems as of October 19, 2006. The final decision on this was made as a result of some recent changes to the default home page of this browser: MSN.com. [full story]

Internet Explorer 7 and the Ingeniux Content Management System
Ingeniux, the company that provides our content management system for the Goucher website, has reported that its software is not compatible with the new version of Internet Explorer 7. [full story]

Apple Safari Browser and CampusWeb Compatibility
Recent changes to the Goucher Website have lead to some compatibility issues between the Apple Safari web browser and CampusWeb. We are suggesting that all Mac users install and use the Firefox web browser (http://www.getfirefox.com) when accessing CampusWeb. [full story]

Laptop Battery Recalls
A limited number of batteries in use with various Apple and Dell Laptop models are being recalled. Apple and Dell are taking a proactive approach and recalling and replacing all batteries from specific production runs. [full story]

Outlook Web Access has a New Look!
Outlook Web Access (OWA) has been redesigned for better appeal and ease of use. [full story]

Goucher's New Laptop Purchase Program
Starting in fall 2006, Goucher will offer incoming students the opportunity to buy a new laptop computer under the Laptop Purchase Program. [full story]

Call the Help Desk for Goucher System Status
Have you ever experienced a problem with accessing your email, files on Darwin or Magellan, or even just getting on the Internet? Ever wondered if it’s just happening to you? If so, call the Help Desk anytime to find out if there is a system wide problem. [full story]

New Feature in Quindecim: I.T. Corner
Having trouble finding the information you need to help answer your technology questions? If you have any burning questions about your personal computer, games, PDA, iPod, etc. ask the Help Desk! No technology-related question is off limits. [full story]

Campus Manager Safe Computing Environment for Spring 2006
Residential Students will need to register their computer with Campus Manager for Spring 2006. [full story]

Print Wisely Program
Beginning in Spring 2006, a Print Wisely program will be implemented to discourage wasteful printing, conserve environmental resources, and control printing costs to avoid passing these rising costs to students. [full story]

Maintenance for Computer Servers
Server maintenance may be performed between 5:30 p.m. and 9:30 p.m. every Friday evening [full story]

Recycling Computer Printer Cartridges
Faculty, staff, and students can contribute their used inkjet and laser toner cartridges to support pediatric oncology research at Johns Hopkins Kimmel Cancer Center. [full story]

Campus Manager "Safe Computing" Environment
Beginning in Fall 2005, Goucher College will be implementing the Campus Manager "Safe Computing" Environment to help students have the proper software to combat viruses and spyware. [full story]

How to Protect against E-mail Fraud
Find out the types of e-mail fraud that exist and how you can help to minimize the risk. [full story]

E-mail Alias
To supplement your current e-mail address, the college has created an e-mail alias. People inside and outside of the Goucher community can send e-mail to you using your regular e-mail address or your e-mail alias. [full story]

Outdoor Wireless Access
The Goucher wireless network has outdoor "hot spots". [full story]

Permanent E-mail address and Senior Checklist
Information on lifetime e-mail forwarding for 2005 Graduates and a Senior Information Technology checklist. [full story]

Cdigix: Free Downloads?
There is no cost to students for downloading and listening to songs through Cdigix. The only cost to you is if you want to download a file to copy to your mp3 player or burn to a CD. That cost is only $0.89 per song and $9.99 per album. [full story]

How to Access the Cdigix Online Music Service
Because of the work of a student committee and the Student Government Association (SGA), all registered undergraduate students will have access to the Cdigix online music service during a pilot for the Spring 2005 semester. [full story]

Change to Goucher Wireless "Hot Spots"
The name of the campus wireless network has been changed. [full story]

Information Technology Help Desk Service Level Agreement
A Help Desk Service Level Agreement has been created to provide an understanding between the Information Technology Help Desk and the Goucher College community on the type of support that is provided by the Help Desk. [full story]

Goucher College Student Online Music Program
Goucher will be conducting a pilot online music program in the Spring Semester. The Student Government Association has passed a resolution to block all incoming and outgoing peer-to-peer program Internet traffic. [full story]

Faculty/Staff Directories
Alphabetical and Department Telephone listings can now be found in CampusWEB. [full story]

Expanded Campus Wireless Network / Internet Access
New "hot spots" added for connecting to the Goucher wireless network. [full story]

Accessing Goucher E-mail from a Web Browser
Announcement about changes in accessing Outlook Web Access (OWA), how to change your password using OWA, and how to turn on and turn off e-mail forwarding. [full story]

Fall 2004 Information Technology Information for Students
Technology information and new developments for students for the Fall 2004 semester. [full story]

Student Information Technology Checklist for Fall 2004
What should students do when they arrive on campus to gain access to campus technology services (network access, Internet access, cable television access, voice mail, long/long distance calling)? [full story]

Critical Back to School Information from the CTLT
Information for faculty from the Center for Teaching, Learning, and Technology (CTLT) for the Fall 2004 semester. [full story]

Microsoft Work-At-Home Software Agreement
All Goucher faculty and staff are fully licensed for the at-home use of Maryland Education Enterprise Consortium(MEEC) Microsoft Office software. [full story]

Increased E-mail Quota and Attachment Size for Faculty and Staff
The college has recently doubled the e-mail quota and e-mail attachment size for faculty and staff. [full story]

Student Virtual Private Network (VPN) Capabilities
Students can use Virtual Private Network (VPN) capabilities to access campus computing resources in a secure fashion over the Internet [full story]

Help Desk @ Night
When the Help Desk closes at 5pm, the campus community can call the Help Desk line to connect with the Help Desk @ Night. [full story]

Reporting Computer and Telecommunications Problems and Requests
The Help Desk provides the campus community with a single point of contact for all computer, telephone, voice mail, cable television, and classroom technology questions, problems, information, or service requests. [full story]

AV Support in Classrooms (Spring 2004)
Information on Classroom Technology support for Spring 2004 [full story]

Blackboard and E-Reserves
Faculty support for E-reserves in Blackboard [full story]

CampusWEB Information for Department Chairs, Program Directors, and Faculty Secretaries
Information for Department Chairs, Program Directors, and Faculty Secretaries about CampusWEB [full story]

Faculty/Staff Virtual Private Network (VPN) Capabilities
Faculty and Staff can use Virtual Private Network (VPN) capabilities to access campus computing resources in a secure fashion over the Internet [full story]

Blackboard for Spring 2004 Classes
Information for faculty about Blackboard for Spring 2004 [full story]

The Center for Teaching, Learning, and Technology (CTLT) Grand Opening
Grand Opening of the Center for Teaching, Learning, and Technology (CTLT) that supports the infusion of technology into the curriculum and the use of technology to support teaching and learning [full story]

Campus Laptop Wireless Network Access
Laptop computers can connect to the campus network through a wireless network connection in selected locations throughout the campus. [full story]

Viewing Class Rosters in CampusWEB
There are three ways to view Class Rosters in CampusWEB [full story]

CampusWEB: "INVALID FORM: MISSING WEB" message
Solution to the "INVALID FORM: MISSING WEB" message while logging on to CampusWEB [full story]

Faculty/Staff and Student Telephone Directories
Telephone directory information is available through online resources. [full story]

Virus Alert: W32/Swen Worm
Information on new e-mail worm [full story]

New Virus Alert: Protecting Your System from the MS03-039 Vulnerability
Microsoft has announced a new vulnerability in Windows NT, 2000 and XP. Learn how to patch and protect your computer. [full story]

Virus Alert: Protecting your personal computer from the Blaster and Nachi worm
Has your personal computer been infected with the worm? [full story]

Computer Training Courses For Fall 2003
Free computer training courses available to all Goucher faculty, staff, and students. [full story]

Audio/Visual (A/V) Equipment and Classroom Information
Information on circulating equipment, classroom equipment, Multimedia Presentation Studio, accessing movies, and reserving computer classrooms for single class sessions. [full story]

Configuration Change for Classroom and Lab Computers
Changes to classroom and lab computer configurations [full story]

Fall 2003 Student Information Technology Information and Developments
Information Technology information and new developments for students for the Fall 2003 semester. [full story]

Retirement of the Goucher Navigation (GNAV) System
The GNAV System will be retired on July 21st. GNAV has been replaced by CampusWEB. [full story]

CampusWEB Class Rosters with Student Pictures
CampusWEB has been enhanced to provide pictures of students in the class roster. [full story]

New Students: What do I need to know about Technology at Goucher?
What technology do I need to bring to campus? Who should I contact if I have questions? [full story]

Summer 2003 Course Enhancement Opportunities
The Goucher Center for Teaching, Learning, and Technology (CTLT) is providing Summer 2003 Course Enhancement Opportunities for faculty. [full story]

Computer Training Schedule for Summer 2003
Summer 2003 computer training courses are available free to all Goucher faculty, staff, and students who wish to participate. [full story]

New E-mail List Server and Groups
New web based software is now available to the campus community to request e-mail groups. [full story]

Goucher College Webcam
View the campus from the Goucher College Webcam. [full story]

Goucher College PowerPoint Templates
Templates are available for PowerPoint Presentations. [full story]

CampusWEB for Students
CampusWeb provides real-time access for students to the AIMS Student Information System. [full story]

Warning: E-mail Internet Advertisements
Be cautious of advertisements in e-mail messages, add-in programs for your web browser, or downloading software to your computer. [full story]

CampusWEB for Faculty and Staff
CampusWeb provides real-time access for faculty and staff to the AIMS Student Information System. [full story]

Thormann Center Expanded Hours
Center hours will be expanded to 24 hours a day for the rest of the semester starting on March 31st. [full story]

Personal Computer Repairs for Students
Personal computer repair assistance for students is available. [full story]

Computer Training Schedule (Spring Break to the end of Spring 2003)
Computer training courses are available free to all Goucher faculty, staff, and students who wish to participate. [full story]

Information System Software Demonstrations: March 18 to 20
The college will be reviewing and evaluating information software from multiple vendors that will replace the college's current APTRON / AIMS Information System software. [full story]

Goucher College Letterhead Word Templates
Word templates are available for letters and department memos. [full story]

Van Meter 201: Student Drop-In Use
The Computer Lab in Van Meter 201 is available for student drop-in use. [full story]

Goucher College Help Desk Operations
Single point of contact for for all computer, telephone, voice mail, cable television, and classroom technology questions, problems, information, or service requests. [full story]

Information System Software Demonstrations: February 24 to 26
The college will be reviewing and evaluating information software from multiple vendors that will replace the college's current APTRON / AIMS Information System software. [full story]

How to submit unsolicited e-mail (SPAM) to the Help Desk
If you receive SPAM E-mail, place the e-mail in the SPAM Public folder. [full story]

New Anti-Virus Software for Faculty and Staff at Home
Anti-virus software is available for faculty and staff at home. [full story]

New Anti-Virus Software for Students
Anti-virus software is available for students. [full story]

Computer Labs and Multimedia Classrooms are Ready for the Semester
All of the computer labs and multimedia classrooms have been prepared for the Spring Semester. [full story]