Students who take mental health or other medicines should contact AXA Assistance USA, Inc. AXA Assistance is available 24 hours per day, 7 days per week.. They may be reached toll-free at 1-855-327-1414 or from overseas call direct or collect to +630-694-9764.   PLEASE NOTE - AXA Assistance must be involved in any Emergency Medical Evacuation, Emergency Reunion or Repatriation of Remains procedures. In addition, AXA Assistance may be of assistance in locating medical providers in the area of the world the Insured Person will be visiting.


Please contact AXA Assistance at least three months prior to departing to get advice about the availability and legality of prescriptions abroad. For example, a medicine that is easy to refill in the U.S. may require a special form or may only be prescribed at a hospital.

Many drugs are not available abroad. For example, Adderall is not available in the United Kingdom. Adderall and some other prescription medications may even be illegal in some countries (for example: Thailand, China, and some Western European countries), so students could face legal issues when simply traveling with their prescriptions, not knowing they are carrying illegal drugs. Many mental health drugs pose problems abroad and it is always recommended for the student to learn about options prior to leaving. 

For contraceptive medications, the combination of drugs and/or dosages outside of the U.S. may be slightly different and would not be translatable. Students should take an adequate supply of contraceptives with them while abroad.