When will my Spring 2015 semester E-bill statement be available? Your E-bill statement will be available online on or around December 8, 2014. Students automatically receive the E-Billing notification but must grant access to parents or any other bill payer at www.goucher.edu/ebilling click on student granting access to be signed up to receive email notifications, if he/she has not already done so.
When is my spring semester bill due? Your payment is due on or before January 5, 2015. If it is received after this date, a $200 late fee will be assessed.
Will I receive an updated statement automatically if I change a meal plan, room assignment, have additional billing charges or credits which change my spring balance due? No, new statements are not automatically created when adjustments are made to the student account. Please submit the account correction worksheet www.goucher.edu/accountcorrection and pay the adjusted balance by the January 5th, 2015 deadline.
How do I get set up to receive E-Billing? Your student must grant you access to receive the E-billing statements. Have your student go to www.goucher.edu/ebilling, click on "Student Granting Access to Others" for instructions on granting you access to E-billing and online online payments. Once you have been granted access, you will receive an email from Goucher webpay with a temporary password that you will need to change soon to one you select. You should also submit a "Security Question response" which will allow you to reset your password should you forget in the future.
How can I estimate my spring balance due? Use the Undergraduate worksheet to calculate the balance at www.goucher.edu/UGWorksheet.
How can I pay my balance due? We encourage online (real-time) payments but also accept paper checks and wire transfers as payments. Cash is accepted in the Student Administrative Services office located in the Dorsey Center during regular business hours (8:45-5, M-F). Please include your student's Goucher ID number (found on the top right side of statement) on all checks. Checks may be dropped off in the drop box (outside SAS office door) at any time. For more payment instructions visit Payment Options.
Can I pay my bill with my credit card? Goucher does not accept credit card payments for undergraduate tuition account payments. However, Higher One (formerly Sallie Mae) provides a credit card processing service for Goucher College. Please note that they will charge you a fee based on the amount charged. For more information contact Higher One: 1-800-635-0120 or go online to Higher One.
How can I set up a monthly payment plan for the Spring 2015 term? Visit Higher One (formerly Sallie Mae) to set up a payment plan. Tuition payment plan spring contract amounts will be credited on the spring statement once the plan has been set up and activated. A $200 late fee may be charged if payment is not arranged by the deadline. All enrollments must be submitted online. If you have any questions about the plan, call Higher One at 800-635-0120.
What happens if I am paying my balance with Financial loans and the funds have not yet been credited to my account? All financial aid awarded for the spring semester should show on the Spring statement as 'Anticipated Aid'. If your financial aid is not included on this statement, please email our Financial Aid office at email@example.com. Students may check the status of their financial aid at www.goucher.edu/FASTS - log in and then click on 'Documents'.
What happens if my account is delinquent? A student whose billing account is delinquent will be denied the privileges of registering, attending classes, living in the residence halls, obtaining transcripts, using college facilities, and/or participating in graduation ceremonies. A transcript of a student's record will not be released if any of the student's accounts are in arrears, whether or not the student is currently enrolled. Please contact the Billing Office as soon as possible if you need to discuss billing issues (firstname.lastname@example.org) so we can assist you.
What does a Billing Stop hold mean? A Billing Stop hold is placed on accounts that have not made arrangements to settle their Spring Tuition Account Balance. Please contact the Billing Office as soon as possible if you need to discuss billing issues (email@example.com) so we can assist you. Please note, if an account is delinquent a student can be denied the privileges of registering, attending classes, living in the residence halls, obtaining transcripts, using college facilities, and/or participating in graduation ceremonies. A transcript of a student's record will not be released if any of the student's accounts are in arrears, whether or not the student is currently enrolled.
What meal plan will be charged on my Spring statement? Returning students are charged the meal plan they selected during the fall semester. New incoming students and those who did not live on campus for the Fall 2014 semester, will be charged the most popular meal plan, the 150-meal block. Commuters that wish to purchase meal plans must do so each semester. To change your meal plan, go to www.goucher.edu/mealchange beginning November 15, 2014 until February 6, 2015 ( meal plan change deadline) Students should monitor their meal plan use because meals and dining dollars expire at the end of each semester.
What is the $440 Health & Counseling Fee? This mandatory fee is only charged once per year to all full-time undergraduate students. It provides a health and counseling center on campus for all students who seek medical treatment and/or counseling services.
What is the $175 Student Activity Fee? This mandatory fee covers the cost of activities provided by the Student Government Association (SGA) and student clubs on campus. It is charged once per year to all full-time undergraduate students.
What is the $35 Campus Green Fund Fee? The mandatory fee will be used towards the goal of making the Goucher College Campus more environmentally sustainable. It is charged once a year to all full-time undergraduate students.
What is the $100 Technology Fee? This mandatory fee will supports enhanced network infrastructure and band width, equipment replacement and software upgrades, and additional technology demands over the academic year. It is charged once per year to all full-time undergraduate students.
Is Health Insurance required? Yes, all full-time students must be covered by Health Insurance. This would apply to any student not attending a full-time Goucher program in the fall. College has contracted with United Healthcare to administer our policy through First Risk Advisors. Health insurance information will be mailed to all new full-time students (and available on this billing website) and will include instructions on how to waive (or select) the insurance online. Any new student who does not waive Goucher's health insurance by the February 28, 2015 deadline will be charged $824 on their tuition account. To enroll or waive the insurance, go to www.firststudent.com beginning in January 2015. The Spring insurance will cover the period: 1/23/2015 - 8/19/2015.
What is a tuition overload charge on my fall statement? Students taking more than 18 credits during a semester are charged $1,327 for each additional credit. Tuition charges will be finalized after the end of the add/drop period (2/6/2015). Courses withdrawn after that date will not impact the tuition charge, unless the student withdraws from all courses by the 5th week of classes. Refund policy
What does a ($-) negative balance on my statement represent? A negative balance on your statement indicates a credit balance on the student account. This credit may be transferred from your student account to your student OneCard (Tuition payment plan credits are excluded from being transferred to the OneCard until the Tuition payment plan contract is paid in full). Credit balances at the end of the term will be carried over to the next term unless a refund is requested in writing or the student is no longer attending.
What are the OneCard and Gopher Bucks? The OneCard is the electronic gateway to the campus. It serves as a the student's meal plan card, provides electronic key access to campus buildings and laundry services, and functions as your Goucher library card. It also may be used as a debit card for on- and off-campus spending. Money can be added to this account at any time as Gopher Bucks, which can used to purchase a variety of goods and services including textbooks, and pay for Health Center charges and food. For details, go to www.goucher.edu/onecard or call 410-337-3115.
Can I pay for Health Center incidental charges (i.e. dispensed medication) using my OneCard? Yes, you can add gopher bucks to your OneCard at www.goucher.edu/OneCard to pay for these and other items listed on the OneCard website.
Where do I send an overnight payment? There is no need to overnight payments. You can make a real-time secure payment to a student account at no extra cost using Webpay for electronic checks at www.goucher.edu/webpay. You can also mail a check to our Student Billing office on campus (see "Payment Options" for more information)
PLEASE NOTE: IF YOU HAVE ANY ADDITIONAL QUESTIONS OR CONCERNS PLEASE CALL US AT 410-337-6022 OR E-MAIL OUR DEPARTMENT (firstname.lastname@example.org).